We’re proud of our dedicated, high-calibre staff, and will reciprocate the commitment they give us. We offer competitive pay and rewards, training, career paths, stimulating work, and the opportunity to progress and achieve.
Latest Role
Customer Sales Liaison
• Home based – North Carolina (within 2 hours of Raleigh, NC)
• 25 hrs/week to start, progressing to full time
• Competitive salary / work from home / rewarding career
About the role
An exciting opportunity has arisen here in the Smirthwaite team, and we are now seeking a work from home Customer Sales Liaison based in North Carolina. Smirthwaite is at an exciting stage of growth and highly driven to achieve our ambitious and focused business plans.
This is an exciting opportunity to join a growing company in an inside sales and support role. The Customer sales liaison will be focused on two primary job responsibilities – customer satisfaction and sales growth for the USA team.
Key responsibilities
• Delivering an exceptional customer experience to all of our Smirthwaite partners through email and phone collaboration.
• Answering all customer inquiries, questions and concerns in a timely and positive manner while providing documentation for all internal and external communications.
• Driving new sales growth amongst multiple call points and end users through outbound cold calling and organic inbound sales inquiries.
• Providing answers to customer logistic questions by coordinating with the warehouse logistics team.
Essential requirements
• Excellent communication and interpersonal skills
• Outstanding ability to multitask and maintain accurate and detailed records
• Well-developed problem-solving and time management skills
• An empathetic and positive approach to the circumstances and needs of our customers
• Ability to grow and develop relationships with existing and potential customers via phone and email
• Demonstrate a capability to follow through on projects and communication with other
Preferred experience
• Work within a school or pediatric arena in the occupational or physical therapy environment.
• Previous inside sales experience with a documentable history of sales success.
• Previous customer service phone/computer experience in an office or home setting.
For further information about this role or to apply, please contact:
Chris Doran, National Sales Manager, USA
chris.doran@smirthwaite.com or 212-541-2455