Smirthwaite is pleased to announce the appointment of Brian Malloy as Internal Sales Representative for Smirthwaite USA LLC, as part of the company’s continued commitment to delivering exceptional customer support and strengthening relationships with clinicians, therapists, and distributors across North America.
Brian will serve as a primary point of contact for inside sales activities in the U.S. market. In his new role, he will support customers throughout the sales journey, working closely with the wider Smirthwaite team to ensure a smooth, responsive experience from enquiry through to delivery.
Brian brings extensive experience in client success, inside sales, and customer support, having worked across technology-driven and service-focused organisations. Most recently, he held senior client-facing roles within the sports performance and technology sector, where he was responsible for onboarding new clients, managing sales pipelines, delivering product demonstrations, and providing high-level technical and customer support. His background also includes experience with CRM systems, digital communications, and cross-functional collaboration.
Brian Malloy commented:
“I’m thrilled to join Smirthwaite as the new Internal Sales Representative. With a strong background in client success and inside sales, I am eager to contribute to Smirthwaite’s mission of enhancing safety and mobility for children and young adults. My experience in technology-driven and service-focused organisations, coupled with my passion for delivering exceptional customer service, aligns perfectly with Smirthwaite’s commitment to strengthening relationships with clinicians, therapists, and distributors across North America. I look forward to collaborating with the team to ensure a seamless sales journey and bring smiles to our customers’ lives.”
Based in Charlotte, North Carolina, Brian is known for his relationship-focused approach and passion for delivering outstanding customer service. His skill set and experience make him a strong addition to the Smirthwaite USA team as the company continues to grow its presence in the region.
Commenting on the appointment, Chris Doran, Smirthwaite USA National Sales Manager, said:
“We are delighted to welcome Brian to Smirthwaite USA. His experience in inside sales and client support, combined with his personable approach, will be a real asset to our customers and partners. We look forward to the positive impact he will make as he steps into this role.”
Brian will work closely with colleagues in both the U.S. and UK to ensure continuity of service and support for all Smirthwaite customers.
Contact details:
Email: brian.malloy@smirthwaite.co.uk
Cell: 347 967 9417